FAQ

Are there sound samples & references?
Thanks to happy customers who recommend my product to their friends, the word is spread.

How is the quality?
If you refer to the look, it’s handmade. Depending on your expectations, please also consider industrial products alternatively.

How Do I Place An Order?
In our SHOP section, except your country is not within our market range.

Do you ship to my country?
I cannot process orders from the UK nor from Germany for bureaucratic, administrative reasons. For requests from other countries please feel free to contact me.

Do you have a VAT-ID?
No. According to the Austrian tax law, this is a small enterprise which is exempted from the VAT. Therefore, there’s no VAT quoted. 

Currency
We are located in Vienna, Austria, and invoice in Euros.

Shipping
We ship by registered priority mail.

Customs
Shipments to countries outside the EU include a customs declaration and two copies of the invoice. If custom fees, import taxes etc. are due, they are to be paid by the customer.

Returns & refunds
Please check the pickup before fixing it permanently on the instrument. If it doesn’t suit your expectation, you can return it on your account and I return the purchase price. We are not responsible for adaptions of the respective instrument and the damage which might be caused thereby.

Wiring & electronics
Sixtus pickups have less coil windings to stay flat. Therefore, the output level is lower than those of common pickups and humbuckers.

We suggest 250kOhm pots with linear taper, although logarithmic tapers should also do the job.